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Posted on: August 28, 2020

Utility Disconnections to Resume

Delinquent utility balances accumulated between March 15, 2020 and June 30, 2020 must be paid prior to October 31, 2020 to avoid utility shut-off in November.

Delinquent utility balances accumulated after July 1 are due now to avoid immediate utility shut-off. 

To avoid service interruption, you may:

1) Pay your entire balance in full; or

2) Pay the current portion of your balance in full and arrange a payment plan for all previous delinquent balances by calling Customer Service today at (302) 422-6616. If you are experiencing hardship due to COVID19, please contact Customer Service to discuss a payment arrangement.

Pay In Person: Come to Customer Service at 119 South Walnut Street and use the drive-up window.

Pay By Drop Box: Place your payment in the drop box at City Hall, located at 201 South Walnut Street, however it is not recommended to place cash in the drop box.

Pay By Mail:  Payments may be mailed to City of Milford, PO Box 159, Milford, DE 19963.

Pay Online: Follow the Online Bill Pay link below to pay online.  If you need assistance setting up your online account, please call Customer Service at (302) 422-6616.

Setting up services is also be available at the drive-up window.  For tenants, please have the first page and signature pages of your lease, a photo ID, and method of payment for deposit ready. For new owners, you may email your settlement disclosure, a copy of your photo ID, and contact information to CustomerService@milford-de.gov.  A Customer Service representative will be in contact with you to finalize account set up.  You may also call (302) 422-6616 to expedite the set up.


Online Bill Pay
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