FAQs • Milford, DE • CivicEngage

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Who should I contact for questions regarding my utility bill or to have my name added to or removed from an account?: The Customer Service Office takes care of any and all utility bill related issues. They can be reached at (302) 422-6616 Monday through Friday between the hours of 8:00 am and 4:30 pm.

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Electric Division

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1. I have a street light or security light out, what should I do?: Submit a Let Us Know form (below link) with as much information as you can. Light repairs are typically performed on Fridays.
Let Us Know

2. I am an electrician / contractor and need to obtain a control number. Who do I call?: Call the Public Works Department at (302) 422-1110 to obtain a control number. If no one is available to take your call, leave your name, phone number, and address of the property the control number will be assigned to and someone will return your call.

3. Who should I contact for questions regarding my utility bill or to have my name added to or removed from an account?: The Customer Service Office takes care of any and all utility bill related issues. They can be reached at (302) 422-6616 Monday through Friday between the hours of 8:00 am and 4:30 pm.